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Add View directory synchronization errors in Microsoft 365 Microsoft 365 Enterprise Microsoft Learn

Sharyn Laurence 2025-11-22 20:01:44 +00:00
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Content<br>
The sync will fail if the total number of all users (active or inactive) on your account exceeds the user limit placed upon it if present. The Summary sheet on [Repair Outlook Profile Online](http://mtthub.org/groups/how-to-repair-outlook-data-file-pst-in-simplest-ways/) the spreadsheet attachment of your sync summary includes an Updated User Count and User Limit. These figures will give you an impression of how far over the limit the account is.
Methods to fix Microsoft Outlook syncing error
Apart from this, we also discuss the Shoviv OST to PST Converter Tool, a professional way to repair, recover, and convert Outlook data files.Sometimes, Outlook sync issues can arise because of poor internet connection.If the connection is poor, consider restarting your modem/router or moving to a more reliable network.The Users Processed count will be 0 is there are no users in the synced dataset after filtering.You can view your inactive users on the Users page and delete them as you see fit.With directory synchronization, you can continue to manage users and groups on-premises and synchronize additions, deletions, and changes to the cloud.The Users Loaded count will be 0 if all users fail to meet the system's requirements for user records.You can do this in the Microsoft 365 Sync Wizard on the configuration page of your platform settings.This blog talks about the causes behind Outlook synchronization errors and a few solutions to fix Outlook sync issues.
Similarly you should review the Users Deactivated sheet on the sync summary spreadsheet attachment as you can also delete these users to bring your total down. I have multiple users experiencing sync errors with Outlook and office365. Another which is shown below, is a user opens a new message, or replies to one, and lets it sit for a while. When they go back to the message and press send they get an error that the message has been deleted. Ive repaired the OST and changed cache mode to only cache 1 year. The M365 sync establishes a synced dataset based on your M365 data and the filtering configuration of your sync.
Common Causes of Sync Issues in Outlook
Find out what to do if you are having issues with syncing users or groups from Microsoft 365. Once you have completed the steps to fix Outlook sync errors, kindly check if the error has been fixed or not. The error message in the Summary sheet of the Sync Summary spreadsheet attachment can also highlight the reason for this. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. To make sure there are no issues, click Test Account Settings to test the connection.
[Answered] Secured OST to PST Converter for OST to PST Conversion
To solve your Outlook issues, download the application from the Microsoft website and follow the directions. After the files get repaired, restart the Outlook program to ensure that the Outlook syncing issues are resolved or not. The simplest way to resolve authentication issues is to rerun the authentication process by clicking the Sign in with Microsoft on [fix MFA prompts not working](https://felipesbackyard.com/common-problems-with-two-step-verification-for-a-work-or-school-account/) the Microsoft 365 settings page. You run the Microsoft consent process using an eligible M365 account after which you will be taken to the sync's setup wizard.
What should I do if my sync failed due to authentication issues?
But setup is a little complicated and it can sometimes be difficult to identify the source of problems. We have resources to help you identify potential issues and fix them. The Support and Recovery Assistant, a tool provided by Microsoft, can identify and resolve common Outlook problems. It is capable of automatically identifying problems with account setups, sync, and [diagnose Office activation conflicts](https://zelexi.com/the-heart-of-the-internet-36/) other typical mistakes.
You can do this in the Microsoft 365 Sync Wizard on the configuration page of your platform settings. After performing these steps, Outlook’s all folders will be synced to the server. If this method doesn’t work for you, navigate to other solutions. Knowing the reasons behind the Outlook sync issues will help us to fix this problem and prevent issues in communication and workflow. Both of our authentication methods can fail if the Enterprise Applications entry for the sync in Azure AD is deleted or if it has had its permissions modified.
It is possible for a corrupted Outlook profile to impede synchronization. After these instructions, ensure the sync settings are correct and check everything is working well. This means that the authentication setup for your sync is no longer valid.
Use the Microsoft Support and Recovery Assistant
If the connection is poor, consider restarting your modem/router or moving to a more reliable network. We're in the process of migrating from On-Premise Exchange to O365. I have a couple of Users and a Shared Mailbox that were migrated and both Users are experiencing issues with the Shared Mailbox updating on a regular basis. Additionally, you might want to make a new profile and make it the default to see if it fixes the problem. These are the only two I've seen have this issue and I was wondering if you've seen this and figured out a 'fix'?