Add Tech Help & Troubleshooting Guides
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Service health is the online tool available for Office 365 for organizations (if you have work and school Office 365 accounts). Only Office 365 administrators can access this tool in the Office 365 admin center. Use the Service health dashboard to find possible Office 365 issues and read the provided advice on how to fix them. You can resolve this Office 365 issue simply by purchasing additional cloud storage space from Microsoft. Consider implementing a regular storage cleanup practice with Microsoft 365 recycle bin checks. Keep in mind that the files you delete can temporarily consume storage space.
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⚙️ Step 3: Repair Microsoft 365 Installation
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Find and edit files, scan documents, and create content on the go with access to Copilot Chat, productivity apps, and more — all in one place. The steps to access the repair tool vary depending on your operating system. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will [FixTechGuide support for Office 365](https://oke.zone/viewtopic.php?pid=1887479) fix the problem. OneDrive issues are a separate category of problems with Microsoft 365. Below we provide a more detailed list of issues and corresponding solutions.
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Repair an Office application
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An internet connection is not available or a firewall is blocking network connections.If an incorrect password is entered multiple times, after several unsuccessful login attempts, your Office 365 account will be locked.Many issues that you may face day-to-day can be fixed on the client side.Organizations value the capabilities that the Microsoft 365 suite provides for shared access and simultaneous file editing for team members.For advanced troubleshooting, FixTechGuide offers remote support to restore performance and indexing accuracy for Outlook and other Office apps.The operating system on which your Office 365 applications are installed does not support the updated version of Microsoft Office 365.
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If an incorrect password is entered multiple times, after several unsuccessful login attempts, your Office 365 account will be locked. If your account is locked but you have not defined your recovery email address, try to fill out the Microsoft account recovery form. If you want to use Office 365 applications installed on a terminal server, you should use Office 365 Pro Plus, which supports Shared Computer Activation.
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It indicates that you have reached the storage limit specified by your subscription plan. You can unintentionally send an important Microsoft 365 item to the recycle bin, especially if you have too many files on your device’s hard drive. Still, the files you send to the recycle bin are not permanently removed. File and storage issues with Microsoft Office 365 are more serious than other issues. They are not merely inconvenient and slow down work but can also lead to critical data loss.
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Common Office 365 Issues and How to Solve Them
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The update channel used by Office 365 depends on your Office 365 subscription plan and on configuration. Check the version of Microsoft Office installed on your computer and your subscription name and [Fix Outlook and Office365 Sync Issues](https://forum.spacemangaming.games/viewtopic.php?id=44036) expiry date. If you don’t connect the installed Office 365 applications to Microsoft servers for more than 30 days in a row, these applications are deactivated. Once a connection is established to Microsoft licensing servers, the license is renewed. Download and run the official Microsoft Support and Recovery Assistant (SaRA). It automatically diagnoses and repairs many Office 365 problems — including search indexing and sync issues.
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Microsoft Support and Recovery Assistant
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Open the required file, hit Share and then check the list of users that you can give the rights to edit a file. You can set access permissions for the entire organization or invite only the users you specify. Editing file permissions and providing users with appropriate access is a simple way to solve such Microsoft 365 problems. For example, items that you delete from SharePoint or Microsoft Teams are retained in the recycle bin for a certain period before permanent deletion.
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Check the firewall on your computer, the router, and DNS configuration. If multiple versions of Microsoft Office are installed, Office 365 activation issues may occur. Uninstall old versions of Microsoft Office from your computer and try to activate Microsoft Office 365 again.
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Office 365 Repair Tool
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You may need to remove old Microsoft Office licenses from your computer and install a new one. Protect your most important files, like your passport, driver’s license, or insurance information with OneDrive Personal Vault. This ensures that the system-wide search index service is active [inbox repair tool alternative](https://www.fionapremium.com/author/earlwhitesi/) and linked to Office 365 apps.
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Microsoft updates are released on a regular basis and allow you to protect software against known threats, fix bugs, and so on. Let’s find out what you can do if updates are not installed automatically, and what factors can cause update issues. Check POP3 and SMTP settings for connecting to Microsoft mail servers (addresses of servers, ports, encryption, authentication). Always define a recovery email address when configuring your Office 365 account.
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